Refund Policy

At Digital Total 360, we strive to deliver the best digital marketing solutions and services tailored to your business goals. We believe in transparency, trust, and customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued.

1. Service-Based Refunds

Since our services involve time, effort, and resources, refunds are only applicable under the following conditions:

  • If the service has not been initiated within 7 days of payment.

  • If an error occurs on our end that prevents service delivery.

  • If both parties mutually agree to cancel the project before substantial work has begun.

2. Non-Refundable Services

Refunds will not be issued in the following cases:

  • When a project or campaign has been started or completed as per the agreed scope.

  • For digital marketing services (SEO, PPC, social media, etc.) after strategy execution has begun.

  • For domain registration, hosting, or third-party tool purchases.

  • For change of mind after service initiation.

3. Cancellation Policy

Clients may request to cancel a project by contacting us directly. If eligible, cancellations will be processed after internal verification.

4. Refund Process

Eligible refunds (if approved) will be processed within 7–10 business days via the original payment method.

5. Contact Us

If you have any questions about our refund policy or would like to request a refund, please contact us at:
📧 info@digitaltotal360.com